
Works with your existing setup
ClicktoFone BUTTON works with any ACD, PBX or CTI system, and you can use your existing setup. Calls automatically navigate through any IVR to reach your designated agent. Your staff operates using your existing contact medium with no additional training needed, while your customers enjoy a new enhanced level of satisfaction.
Captures visitor information
ClicktoFone BUTTON captures key visitor information such as name, telephone number and email address. This information are saved online securely in real-time.
Call Restrictions
You have the option of restricting calls by day of the week, hours of operation or regions of the world.
Toll Free Blending
Toll-free calling could be offered to customers from any country you choose to reach at a fraction of owning an International 1-800 number.
Less hassle
ClicktoFone BUTTON reduces call-handling time and increases agent efficiency as much as 25% compared to your 1-800 number which is filtered and not person directed.
>Detailed call status
ClicktoFone BUTTON provides session details with valuable information on each and every visitor. This information can also serve as a powerful sales tool. An email is also sent for each interaction.
Call routing options
Enable you to direct calls to your preferred targets, and navigate through any IVR or PBX system, ensuring that your online visitors are talking to the right person at their peak of interest.
Quick and Easy set up
We’ll have you up-and-running in 1-8 hours Weekdays.
Uses existing Telephony infrastructure
No headset or microphones are required. The system uses landline and mobile phones.